Did you wake up to find your Verizon service acting up this Monday morning? You’re not alone – over 100,000 Verizon users reported issues with their cell service according to an online outage tracker.
Customers were left without the ability to make calls, send texts, or access mobile data as a Verizon outage hit hard. Many iPhone users found themselves in SOS mode, restricted to making only emergency calls.
Verizon acknowledged the issue, stating that their engineers are actively working to identify and resolve the problem.
When will the Verizon outage be fixed?
While Verizon did not provide a timeline for when the outage will be resolved, their official support account has been responding to user complaints about the issue.
Why is my phone in SOS mode? What is SOS mode?
SOS mode on iPhones indicates a lack of proper cellular connection, allowing only emergency calls or texts to go through the network. Newer iPhone models also feature satellite SOS capability for emergency calls even in areas without cellular service.
Android phones offer similar emergency call features without service, albeit not labeled as SOS mode.
What can I do when my phone has no service?
For those facing service disruptions, Wi-Fi calling is a viable option on most smartphones. Alternatively, switching to a different service provider may be necessary for those with unlocked phones.
Certain apps like Google Maps and payment apps can still function offline, utilizing Wi-Fi or data services. Stay informed and connected during outages with these handy tips!
Chris McCrory contributed to this report.
